Privacy Policy

True North Tax Pros (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Canadian privacy laws.

1. Information We Collect

We may collect personal and business information including:

• Name and contact details (email, phone, address)
• Financial and tax-related documents
• Business and corporate information
• CRA-related identification and filings
• Information submitted through forms, email, or secure uploads

We only collect information required to provide tax, accounting, and advisory services.

2. How We Use Your Information

Your information is used to:

• Prepare and file tax returns
• Provide accounting and tax planning services
• Communicate with you regarding services
• Respond to inquiries and support requests
• Meet legal and CRA requirements

3. Data Protection

We use reasonable safeguards to protect your information, including secure storage systems, restricted access, and encrypted communication where applicable. However, no online transmission is fully secure.

4. Information Sharing

We do not sell your information. We may only share it:

• With CRA or legal authorities when required
• With trusted service providers assisting our operations
• With your consent

5. Data Retention

We retain personal information only as long as necessary to provide services and meet legal and regulatory obligations.

6. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent (where legally applicable)

7. Cookies

Our website may use cookies to improve performance and user experience. You can disable cookies through your browser settings.

8. Contact Us

True North Tax Pros
230-3385 Harvester Road
Burlington, ON L7N 3N2
Phone: 905-901-5353
Email: info@truenorthtaxpros.ca