Terms & Conditions

By using the services or website of True North Tax Pros (“we”, “our”, “us”), you agree to these Terms & Conditions. We provide tax preparation, accounting, and advisory services for individuals and businesses in Canada. While we strive for accuracy and compliance with CRA requirements, we do not guarantee specific tax outcomes, refunds, or results, as these depend on individual circumstances and government assessments. Clients are responsible for providing complete, accurate, and timely information for the services requested. We are not liable for any delays, penalties, or issues arising from incomplete or incorrect information provided by the client.

All fees for services will be communicated in advance and must be paid as agreed. We reserve the right to suspend or delay services in case of non-payment. Our services may involve communication with the Canada Revenue Agency (CRA), but clients remain responsible for their tax obligations unless otherwise agreed in writing. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, and our total liability is limited to the amount paid for the specific service.

We may use third-party tools or service providers to support our operations, and we are not responsible for their independent policies or performance. All content on this website, including branding and materials, is the property of True North Tax Pros and may not be copied or reused without permission. We may update these Terms at any time, and continued use of our services indicates acceptance of any changes.